Questions, answered

Add treats to your cart, open the cart from the top right, and go to checkout. You can check out as a guest or sign in to save your details for next time.

Yes, as long as it hasn't shipped. Email or call us as soon as you can with your order number and we'll update it.

Yes. The Birthday "Eat Me" Biscuit and the Baker's Mix Box both come gift-ready, and we can add a handwritten note. Just put the message in the order notes.

Yes, free. Add your dog's name in the order notes at checkout and we'll pipe it on by hand.

Five ingredients or fewer, all whole foods: things like organic peanut butter, oats, pumpkin, sweet potato and grass-fed beef. Every product page lists the full ingredients.

No artificial colors, flavors or preservatives. That's why every bag has a baked-on date and a best-within window.

Yes. It's just peanuts. We never use xylitol, which is toxic to dogs.

Our single-ingredient treats (sweet potato, beef, salmon) are the easiest to check against an allergy. If your dog has a diagnosed allergy, ask your vet before trying something new.

Keep treats under 10% of your dog's daily calories. Each product page has a feeding guide by dog size.

Crunchy biscuits keep about 4 weeks in an airtight container. Soft treats and chews keep about 2 weeks, or up to 4 in the fridge. Chews and jerky can also be frozen.

We bake and pack orders within 1–2 business days. Standard shipping then takes 3–5 business days anywhere in the US.

Free on orders over $50. Under $50, you pay the actual shipping cost, which checkout works out from your address and the weight of your box.

You'll get an email with a tracking link as soon as your order ships. If you have an account, you can also find it under Account > Orders.

Not yet. We ship to all 50 states.

Yes. We hand-deliver for free, with no minimum order, in Chandler, Mesa, Gilbert, Tempe, Ahwatukee, Queen Creek and Sun Lakes, usually within 1–3 days. Enter your zip in the cart or on our Shipping page to check.

No. An account just makes things faster: saved addresses, your dogs' details, and reordering in a tap.

Use Google, your email and a password, or have us email you a one-tap sign-in link. No password needed for that one.

Our free club: 10% off your first order, points on every order, first pick of new recipes, and a free treat on your dog's birthday.

You earn 1 point for every $1 you spend. Every 100 points is $5 off a future order. Points never expire, and they show up in your account.

Go to Account > Settings > Delete account. It removes your account, dogs and addresses right away.